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Managing Your Plan: Pause, Resume and Add Colleagues

Pause or resume your subscription, change plans, and give colleagues access without buying a second subscription.

You can manage your subscription yourself at any time. This guide shows you how to change, pause or resume your plan, and how to give colleagues access without paying twice.

Find your plan

  1. Click the account icon at the top right.

  2. Open your profile.

  3. Go to the Plan & Billing tab.

Here you can compare plans, switch between Monthly and Annually billing, and subscribe or change your plan.

Pause your subscription

You can pause or cancel any plan at any time from Plan & Billing. There's no need to give notice by email. While your plan is paused, a small monthly fee keeps your data and settings safe. See untap.tech/pricing for the current amount.

Resume or change your plan

Go to Plan & Billing and choose the plan you want.

Prices for nonprofits and education

At the top right of Plan & Billing, choose your organization type: Corps & Gov, Foundations & Edu or Small NGOs. Eligible organizations see discounted prices.

Give a colleague access

To work together on the same programs, add your colleague as an admin on your existing platform. See Adding Admin Users.

Good to know: if a colleague signs up and pays on their own, they get a new, separate workspace and won't see your programs. Adding them as an admin avoids a second subscription.

Invoices and payments

Questions about an invoice, a refund, a discount or a payment error? Need a hand? Message us in chat.

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