Keep your user list up to date from one place. In this guide, you'll find a user, update their details, help them log in, and remove or suspend an account.
Find a user
Click the gear icon at the top right, then Users.
Choose a tab: Admins, Participants, Evaluators or Hosts. (The Custom Fields tab controls registration and profile fields.)
Search by keyword, or click + More filters.
What you can do
Open the ⋮ Actions menu on a user's row, or select several users and use the toolbar. The options depend on the user type:
Edit: update the user's name, email or profile details.
Change Password: set a new password for the user yourself.
Reset Password: email the user a link to set a new password.
Send Instant Login: email a one-click login link. You'll find it for participants here, for evaluators in the round's Evaluators tab, and for hosts in Bookings → Hosts.
Add Tag, Send Message and Export.
Show to community / Hide from community (participants): choose whether they appear in the community listing. Reset to participant choice hands the decision back to them.
Remove: delete the user from the platform.
Tip: to pause an account without removing it, go to Gear icon → Activity Log and choose Suspend. For admins, switch their Status off in the Admins tab.
Adding users
Participants: click Import participants in Users → Participants, or New participant in a round's Participants tab.
Evaluators: click + Add Evaluator in a round's Evaluators tab.
Hosts: click Invite Host in Bookings → Hosts.
Admins: click + Add Admin in Users → Admins. See Adding Admin Users.
