Want to know whether an email went out? Email History lists every email your platform has sent, who received it, and its delivery status.
Open Email History
Click the Gear icon (top right).
Choose Email History.
Search by keyword, or use + More filters to narrow the list.
Each row shows the receiver and their email, the receiver type (participant, evaluator, host and so on), the sender, subject, content, date sent, Status and any attachments. To export the list, click the download icon.
Use it to check whether someone was sent an invitation, a confirmation, a reminder or a bulk message.
Good to know: CC recipients aren't shown in Email History.
Where are the automatic email templates?
Each round has its own Messages tab with its automatic email templates, from Participant Invitation to Disqualified Notice. Open a template to edit its Message Subject and text, add Short Codes, tick Auto Send, check it with Preview and click Save Settings. Use Resend to send it again. For the full steps, see Setting Up Automated Communication and Email Templates.
Attach a file to a message
See the attachments section in Sending Bulk Emails.